Studio and Payment Policies.

 

  • Students are required to pay for their lessons prior to starting their classes.        

  • Any late payments per class will not be regarded as part of a bundled package rate.                                                                     

  • For Steady Learner Sets, each student is expected to turn up weekly on the scheduled class day and time. Students are to inform prior to the class if they will not be attending a specific lesson. If notified, we will be obliged to help arrange for a replacement session during a similar class. This is subject to space and instructor availability. Replacement sessions may result in a change of instructor.                                                                

  • Bundled package may not exceed the time frame indicated from the date of subscription. Any remaining sessions unexpended after the aforementioned expiry timeframe will henceforth be forfeited. Individual cases may be reconsidered if notified with sufficient notice. Examples include, unforeseen serious health or family related circumstances or early organised travel plans.

  • Students will have to keep track of their own attendance and payment schedule. The Fort Studios will do our best to notify each student if they have finished their paid lessons or remind students for their upcoming classes out of goodwill and will not be liable for students’ late payments or missed classes.

  • The Fort Studios is not obligated to answer or reply to any emails, calls or texts on Mondays and after 7pm everyday. You may however text or whatsapp us and we will reply you later on during working hours.

  • Paid lesson fees will not be refunded but may be rescheduled and transferred to a different date within the expiration timeframe.

  • The Fort Studios has the right to choose to close a class temporarily due to any reasons. Students affected will be notified and their expiration timeframe for their bundled package will be adjusted accordingly.

  • Any severe damage to the studio’s property, its belongings, or the building it is in, will have to be compensated either financially or by replacement by the individual responsible or their parent/guardian. Examples include, broken furniture, irreparable vadalism or damage to objects, furniture, walls and/or floor and damaged artworks. As this is an art studio, accidental messes in the classroom and workshop area is expected, therefore each case will be reviewed individually based on action, intention, location, degree of damage and/or loss of function of an object.

  • The Fort Studios will not be liable for any illnesses or injuries sustained in the studio. We are very strict in observing safety proceedures and will not allow the use of knives or scissors to children who are not fit or skilled to use them unless the parent/guardian allows it. Any use of sharp or heated materials will be closely monitored by our instructors or carried out by them. Adults are to be responsible with the tools they use.

  • As we are open by appointment only, students are advised to arrive no earlier than 15 mins prior to the start of class and parents/guardians are to pick up them up no later than 15 mins after the session ends. This is to ensure that there is always an available instructor to look after the children, as well as to prevent the clashing of any back to back classes if any. If there is repeated lack of cooperation on this matter, we may have to induce a fine.

  • Any children who are not attending classes but are to wait in the waiting area should be accompanied by an adult at all times.

  • Payment can be made by cash, cheque, Paynow or Paylah to 'Tan Siew Ho Denise' or +65 96863919 at the beginning of the lesson/s, or bank transfer to Posb Savings 106-27494-0.